Last updated: September 2026 · The rules that govern using ErrandPadi as a poster or a doer.
To use ErrandPadi, you must be a currently enrolled student, postgraduate student, academic or non-academic staff member, or alumnus at a participating Nigerian university (starting with UNIBEN), and at least 18 years old. By using the platform, you represent that you meet these requirements. We require this age minimum because ErrandPadi involves binding financial agreements, escrow, and bank payouts that generally cannot be entered into or held independently by a minor under Nigerian law.
You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
Posters are responsible for providing clear task descriptions, fair pricing, and necessary details. Funds are held securely in escrow via Paystack once a doer accepts, and are only released once the task is confirmed complete.
Tasks must be completed as described and within any agreed deadline. When you accept a task, you may be asked to share your device location so the poster can confirm you were on campus and, during the task, so both parties can see live progress. Both parties must act in good faith.
The platform's 15% commission on the service fee is split two ways: a 5% fee deducted from the doer's payout, and a 10% fee added on top of the poster's total charge. Any transport cost or advanced item cost is paid to the doer in full, with no commission taken from it.
Once a doer uploads proof of completion, the poster has 24 hours to confirm. If they don't respond in that window, payment auto-releases to the doer.
Doers are independent contractors, not employees, agents, or partners of Gope360 or ErrandPadi. Doers choose which tasks to accept and when to be available. Nothing in these Terms creates an employment relationship, and each doer is responsible for their own conduct while completing a task and for any taxes owed on their earnings.
ErrandPadi may offer credit for referring new users who go on to complete a qualifying first task. Referral credit is capped per referrer, expires if unused within 90 days of being earned, and can only be withdrawn to a verified bank account once your balance reaches the minimum withdrawal threshold shown in the app and you've completed at least one task yourself. Referral credit has no cash value outside this program and cannot be transferred to another user. We may suspend referral credit or accounts we reasonably believe are being used to abuse the program.
Tasks can be cancelled before acceptance. Once a task's deadline passes without a doer or without completion, a grace period applies before the task expires and any funds are refunded to the poster. Once proof of completion is uploaded, disputes must be raised through the in-app reporting tool within the 24-hour auto-release window. A human member of our support team reviews every dispute — including the chat history and any submitted proof — before a decision is made; an AI tool may help draft a response, but does not decide the outcome. Our team will review and mediate fairly.
We require identity verification for full access. Depending on your account type, you'll upload a student ID, admission letter, staff ID, or graduation certificate. Where available, we also offer instant verification through our partner Didit, which checks that you're a real, live person and that your face matches your document using liveness and face-match technology; document-authenticity checks are automated where supported, and every submission that isn't automatically approved is reviewed by our admin team. Use the in-app reporting tools for safety concerns. Repeated violations may lead to account suspension.
ErrandPadi acts only as a facilitator between users — we are not responsible for the quality, safety, or completion of a task, or for the conduct of any poster or doer. To the maximum extent permitted by Nigerian law, and except in cases of fraud, gross negligence, or willful misconduct on our part, Gope360's total liability arising from your use of ErrandPadi is limited to the platform fees you paid on the task giving rise to the claim.
We may suspend or terminate accounts for violations of these terms, fraud, or safety concerns.
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Edo State.
Questions about these Terms of Service?
legal@gope360.com